Frequently
Asked
Questions






Q
Is there a charge for roof inspections and estimates?
Not at all. Pink Rabbit Restoration & Roofing proudly offers complimentary roof inspections and detailed estimates—completely free of charge. Our skilled team conducts a thorough on-site assessment, provides a customized report with photos, and outlines transparent pricing options. Plus, we’re currently offering free upgrades to Owens Corning’s premium Duration shingles. There’s absolutely no obligation—just honest expertise and a commitment to helping you make the best decision for your home or property. Reach out to schedule your inspection today.
Q
When is payment expected for roofing services?
Payment is typically due on the day your roofing project begins. For customers filing an insurance claim, your Project Manager will coordinate two separate payments: one for your insurance deductible and another using the funds issued by your insurance provider. We aim to make the payment process straightforward and transparent, ensuring you’re fully informed every step of the way.
Q
I’m interested in a roof installation or repair. How do I get started?
The first step is simple—reach out to us to schedule your free roof inspection and estimate. One of our experienced Project Managers will meet with you to perform a thorough assessment and guide you through your options in a clear, personalized consultation. They’ll remain your dedicated point of contact from start to finish. You’ll also receive a detailed information packet and their business card, empowering you to make the best choice for your specific needs with confidence.
Q
Is a warranty included with your roofing services?
Absolutely. At Pink Rabbit Restoration & Roofing, we proudly provide a 10-year Workmanship Warranty backed by Owens Corning—far exceeding the industry standard of just 2 years offered by many competitors. This warranty ensures that if any issues arise due to our workmanship, such as leaks or installation defects, we will handle all necessary repairs at no cost to you. It’s our way of standing firmly behind the quality and reliability of our work.
Q
Are any discounts available for roofing services?
Not at all. Pink Rabbit Restoration & Roofing proudly offers complimentary roof inspections and detailed estimates—completely free of charge. Our skilled team conducts a thorough on-site assessment, provides a customized report with photos, and outlines transparent pricing options. Plus, we’re currently offering free upgrades to Owens Corning’s premium Duration shingles. There’s absolutely no obligation—just honest expertise and a commitment to helping you make the best decision for your home or property. Reach out to schedule your inspection today.
Q
Are financing options available for my roofing project?
Absolutely. At Pink Rabbit Restoration & Roofing, we offer flexible financing solutions tailored to your needs—from full project financing up to $100,000 to smaller options starting at $1,000 to help cover your insurance deductible. Once you reach out, a dedicated Project Manager will guide you through the entire financing process, ensuring a smooth and stress-free experience from start to finish.
Q
What roofing materials do you use for your projects?
At Pink Rabbit Restoration & Roofing, we exclusively use premium Owens Corning materials to ensure superior quality and long-term performance. Each roof is built using the Owens Corning Total Protection Roofing System®—a fully integrated system of components that work together to protect your home. This system is engineered to Seal for maximum water resistance, Defend against the harshest elements, and Breathe for optimal attic ventilation. We never compromise on materials—your roof deserves nothing less than the best.
Q
How does the insurance claim process work for roofing projects?
At Pink Rabbit Restoration & Roofing, we’re here to make the insurance process simple and stress-free. Once you’ve filed a claim, your first step will be scheduling an inspection with your insurance adjuster. When that appointment is set, contact your dedicated Project Manager—they’ll arrange for a representative from our team to be present during the adjuster’s visit to advocate on your behalf. Once your claim is approved, your Project Manager will guide you through the next steps, including completing essential documents like the Notice of Commencement and helping you choose your materials and upgrades. We’re also happy to explore financing options if needed.
Q
How soon can work begin after my project is approved?
Once your project receives final approval, we’ll schedule a delivery date for materials and coordinate a start date for your roofing work. While we strive to begin as planned, please keep in mind that weather conditions—especially rain—and other unforeseen factors may impact the schedule. Your dedicated Project Manager will keep you fully informed throughout the process and notify you promptly of any changes. Our priority is to ensure your project is completed safely, efficiently, and to the highest standard.
Q
What happens if my estimate differs from the one provided by the insurance adjuster?
It’s common for our estimate to differ from your insurance adjuster’s initial assessment. Adjusters often don’t account for all necessary materials, local code requirements, or scope of work needed to complete the job properly. At Pink Rabbit Restoration & Roofing, we prepare a detailed, code-compliant estimate based on the actual needs of your project—aligned with Florida Building Code standards. We then submit a revised estimate, known as a supplement, to your insurance company outlining any missing items. The insurance carrier will review and either approve or deny these supplements. If approved, they’ll issue a second payment to cover the additional costs necessary to complete the project to code and industry standards.
Q
Is your company licensed and insured?
Yes, Pink Rabbit Restoration & Roofing is fully licensed and insured to operate in the State of Florida. Our credentials ensure that your project is handled with the highest level of professionalism, accountability, and compliance with all state and local regulations. You can have complete peace of mind knowing you’re working with a qualified and responsible contractor.
Q
What payment methods do you accept?
Yes, Pink Rabbit Restoration & Roofing is fully licensed and insured to operate in the State of Florida. Our credentials ensure that your project is handled with the highest level of professionalism, accountability, and compliance with all state and local regulations. You can have complete peace of mind knowing you’re working with a qualified and responsible contractor.
13
Do you assist with permits, HOA approvals, and inspections?
Yes, we take care of the permitting and inspection process on your behalf. Pink Rabbit Restoration & Roofing will coordinate all required building inspections and secure the necessary permits for your project. If your property falls under an HOA or is located in a Historic District, we’re also happy to help you compile and submit the required documentation for approval. Please note that while we facilitate the process, any associated fees for HOA or Historic District approvals are the homeowner’s responsibility.